1 General Terms & Applicability
He baji app (hereinafter referred to as the "Platform" or "we") is an online gaming service provider. These Terms and Conditions constitute a legally binding agreement between he baji app and all its users ("you" or "player").
By using the he baji app website, mobile app, or any associated services, you are deemed to have accepted these Terms and Conditions. If you do not agree, please refrain from using the platform.
He baji app reserves the right to partially or fully update these Terms and Conditions at any time without prior notice. Continued use of the platform following any changes will be considered your automatic acceptance of the revised terms. We recommend visiting this page regularly to stay informed.
2 Registration & Account Rules
You must be 18 years of age or older to open an account on he baji app. All information provided during registration must be accurate, complete, and up to date. Registering with false information may result in immediate account termination and forfeiture of any deposited funds.
- Each individual may open one account only.
- Opening multiple accounts from the same device, IP address, or bank account is strictly prohibited.
- Account login credentials must not be shared with any third party.
- If any suspicious activity is detected on your account, notify the he baji app support team immediately.
- He baji app may request additional documentation for identity verification at any time.
3 Deposit & Withdrawal Policy
He baji app supports deposits and withdrawals through popular Bangladeshi mobile banking services including bKash, Nagad, and Rocket. All transactions are processed in BDT.
- The minimum deposit amount is subject to the platform's set limits.
- Withdrawal requests are typically processed within 24 hours.
- KYC (Know Your Customer) verification must be completed before your first withdrawal.
- Only payment methods registered under your own name may be used.
- For suspicious transactions, he baji app may place a hold on withdrawals until the investigation is complete.
- Payments made through third parties are strictly prohibited.
He baji app strictly adheres to Anti-Money Laundering (AML) policies. Unusual or suspicious financial activity may be reported to the relevant authorities. All transaction records are securely maintained by he baji app.
4 Bonus & Promotion Terms
He baji app regularly offers a variety of bonuses and promotional offers. Each bonus comes with specific terms and conditions that must be read carefully before acceptance.
- A specified wagering requirement must be met after receiving a bonus.
- Bonus funds cannot be withdrawn directly.
- Every bonus has an expiry period — if not used within the specified time, the bonus will be cancelled.
- Running multiple bonuses simultaneously is not permitted unless explicitly allowed.
- If bonus abuse is detected, he baji app reserves the right to forfeit the bonus and any associated winnings.
He baji app reserves the right to modify, suspend, or cancel any bonus or promotion at any time. To qualify for a referral bonus, the referred individual must be a new user and must meet the specified conditions.
5 Gaming Rules
All games on he baji app are powered by RNG (Random Number Generator) technology, ensuring every outcome is completely random and fair. Game results cannot be predetermined or manipulated.
- Odds for Sports Betting events are subject to change and may be updated right up until the match begins.
- If a technical issue disrupts a live game, he baji app will make reasonable efforts to resolve the situation fairly.
- Game rules and payout rates are governed by the information published on the he baji app website.
- Separate rules apply to tournaments and are published on the tournament page.
- He baji app is not responsible for any disruptions caused by a lost internet connection during gameplay.
He baji app records the outcome of all games, and server logs serve as conclusive evidence in the event of any dispute.
6 Prohibited Activities
The following activities are strictly prohibited in order to maintain a fair environment on he baji app:
- Using automated bots, scripts, or software to play games.
- Creating multiple accounts to claim bonuses (bonus abuse).
- Attempting to influence game outcomes through collusion with other players.
- Unauthorized access attempts to the platform's systems (hacking).
- Registering with false, misleading, or another person's identity.
- Money laundering or transactions involving illegal funds.
- Abusive behaviour toward he baji app staff.
7 Privacy & Personal Information
He baji app treats the protection of your personal information as its highest priority. Any information provided during registration is used solely for account management and service improvement.
- Your information is never sold or shared with third parties.
- All data is protected with SSL encryption.
- Information may be disclosed to the relevant authorities when required by legal obligation.
- For more details, visit our Privacy Policy Available on the page.
8 Responsible Gaming
He baji app believes gaming should be a source of entertainment — not income. We encourage all players to game responsibly.
- Set your own daily, weekly, or monthly deposit and betting limits.
- Use the Self-Exclusion option if needed.
- Never gamble with borrowed money or funds set aside for essential expenses.
- If you notice signs of addiction, contact he baji app support right away.
9 Account Termination and Suspension
He baji app reserves the right to suspend or terminate accounts in the following circumstances:
- Violating the terms and conditions.
- Registering with false information.
- Upon evidence of fraud or suspicious financial activity.
- If KYC verification has not been completed.
- Accounts that have been inactive for an extended period (generally more than 12 months).
If you wish to close your account, please contact the he baji app support team. You will be given the opportunity to withdraw any valid balance before closure, provided the reason for closure is legitimate.
10 Liability Limits
He baji app accepts no liability for the following:
- If a game is interrupted mid-session due to a lost internet connection or technical issue.
- Losses caused by faults in third-party software or devices.
- Account information exposed due to the user's own negligence or error.
- Force Majeure — including natural disasters, war, government restrictions, and similar events.
- Not earning the expected returns from gaming.
Under no circumstances will he baji app be liable for indirect or incidental damages beyond actual losses incurred.
11 Terms Updates & Changes
He baji app reserves the right to partially or fully amend these Terms and Conditions at any time. Users will be notified of significant changes via email or platform notifications.
Continued use of he baji app after any changes have been made will be considered acceptance of the updated terms. We recommend visiting this page regularly. The date of the latest update will always be shown at the top of the page.
12 Contact & Dispute Resolution
If you have any questions or complaints regarding these Terms and Conditions, please contact the he baji app support team. We generally aim to respond within 24 hours.
- Live Chat: Available at all times at the bottom right of the he baji app platform.
- Email:
- Once a complaint is submitted, a ticket number will be issued — please keep it for your records.
He baji app is committed to investigating all complaints impartially and providing fair resolutions. In the event of a dispute, server logs and transaction records will be treated as conclusive evidence.