He baji app is a trusted online gaming platform among users in Bangladesh. We understand that when you register or play on he baji app, you are entrusting us with your personal information — and we take that trust very seriously.
This Privacy Policy applies to all he baji app services — including the website, mobile app, and any related platforms. By using he baji app, you are considered to have accepted this Privacy Policy.
1 What Data We Collect
He baji app collects certain information to provide you with the best possible service. This data falls into two main categories — what you provide directly, and what is automatically collected through your usage.
| Data Type | Example | Reason for collection |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Account Verification & Age Confirmation |
| Contact information | Mobile number, email address | Account Notifications & Support |
| Financial Information | BKash/Nagad number, transaction history | Deposit & Withdrawal Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Gaming Information | Bet history, win/loss records | Responsible Gaming & Service Improvement |
He baji app never collects unnecessary or excessive data. We only gather what is strictly required to deliver our services to you.
2 Purpose of Data Use
He baji app uses your information only for specific purposes, which are clearly outlined below:
- Account management: For registration, login, and profile management.
- Financial transactions: For deposit, withdrawal, and KYC verification.
- Security Assurance: To detect and prevent fraud.
- Service improvement: To improve he baji app's games and features.
- Customer Support: To address your questions and resolve any complaints.
- Bonuses & Promotions: To send you relevant offers and promotions.
- Legal obligations: To meet AML and regulatory compliance requirements.
- Responsible Gaming: To detect unusual gaming patterns and provide appropriate support.
3 Data Retention & Period
He baji app retains your data for as long as your account is active or as needed to provide our services. Even after account closure, certain information may be kept for a defined period to meet legal and regulatory obligations.
- Transaction records are generally retained for up to 5 years.
- KYC documents may be retained for up to 3 years after account closure.
- Gaming history is retained for as long as necessary to resolve disputes.
- IP logs are typically retained for up to 90 days.
All data is stored on encrypted cloud servers, and regular security audits are conducted to prevent unauthorized access. Any data no longer needed on he baji app's servers is securely deleted.
4 Data Sharing Policy
He baji app may share your information in the following limited circumstances:
- Payment Processors: Payment gateways such as bKash, Nagad, and Rocket — solely for processing transactions.
- Legal authorities: When required by the relevant authorities under Bangladeshi law.
- Security Partners: Fraud detection and cybersecurity service providers.
- Legal disputes: When necessary to protect the rights of he baji app.
5 Cookie & Tracking Policy
He baji app uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.
- Essential cookies: For login sessions and security — these cannot be turned off.
- Functional Cookies: To remember your preferred language and settings.
- Analytics Cookies: To understand how he baji app is being used.
- Marketing Cookies: To show relevant ads — you can opt out at any time.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect the functionality of certain he baji app services.
6 Your Rights
As a he baji app user, you have the following rights over your personal data:
Right to Access
You have the right to request access to any personal information he baji app holds about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
Under certain circumstances, you may request that your data be deleted.
Right to Restrict Processing
In certain cases, you may request that the processing of your data be restricted.
Right to Data Portability
You can request a copy of your data or ask for it to be transferred to another service.
To exercise any of the above rights, please contact the he baji app support team. We typically respond within 30 days.
7 Children's privacy
He baji app is strictly for users aged 18 and above. We never knowingly collect data from minors. If a minor has registered on he baji app, a parent or guardian can contact us to have that account and all associated data removed immediately.
8 Third-Party Services & Links
He baji app's platform integrates certain third-party services (such as payment gateways and game providers). These services operate under their own privacy policies and are outside of he baji app's control.
- Payment gateways (bKash, Nagad, Rocket) manage your financial information in accordance with their own policies.
- Game software providers may collect data from your gaming sessions.
- He baji app is not responsible for the privacy practices of third parties.
He baji app ensures that all partner organizations comply with international data protection standards, with confidentiality obligations included in every agreement.
9 Security Measures
He baji app employs industry-leading technologies and practices to keep your data secure:
- 256-bit SSL/TLS encryption: Fully secured during data transfer.
- Two-Factor Authentication (2FA): An additional layer of security for your account.
- Firewall & Intrusion Detection: Active systems in place to prevent unauthorized access.
- Regular Security Audits: Periodic audits conducted by independent external experts.
- Staff training: All he baji app staff are trained in data protection.
- Data Backup: Regular encrypted backups to prevent data loss.
10 Privacy Policy Updates
He baji app reserves the right to update this Privacy Policy, in part or in full, at any time. For significant changes, you will be notified in advance via your registered email or a platform notification.
Continued use of he baji app after any changes takes effect will be considered acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.
11 Contact us
If you have any questions about this Privacy Policy or wish to make a request regarding your data, please contact the he baji app support team:
- Live Chat: Available at all times in the bottom-right corner of the he baji app platform.
- Email: [email protected]
- Response time: Typically within 24 hours.
He baji app respects your privacy and is committed to resolving any concerns you may have promptly.